1. Data Collection

ZkHosting collects basic information like your name, email address, and IP when you register or use our services. This data is used solely to provide and secure our infrastructure.

2. Use of Information

We use your data to manage your hosting account, process payments, and communicate important service updates. We do not sell your personal data to third parties.

3. Cookies

Our website uses essential cookies to keep you logged in and improve your browsing experience. Analytics cookies may be used anonymously to track performance.

4. Data Security

Your data is stored on secured servers with encrypted backups. We follow industry standards to protect your personal information against unauthorized access.

1. Acceptable Use

By using ZkHosting, you agree not to use our infrastructure for illegal activities, including but not limited to DDoS attacks, distribution of malware, or hosting illegal content.

2. Account Responsibility

You are responsible for maintaining the security of your account and password. ZkHosting cannot be held liable for any loss or damage resulting from your failure to secure your login information.

3. Service Conduct

Users must interact respectfully with our support staff. Harassment or abusive language may result in temporary or permanent suspension of services.

1. Subscriptions & Billing

All hosting services are billed on a monthly basis. Failure to pay within the grace period will result in automated suspension of the service.

2. Uptime Guarantee

We strive for 99.9% network uptime. Maintenance windows will be announced in advance when possible. In the event of unscheduled downtime exceeding 4 hours, service credits may be requested.

3. Refund Policy

Refunds are generally not provided for digital services once they are provisioned, unless there is a critical failure on our part that prevents service use for an extended period.